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Global Awards for Excellence in BPM & Workflow 2009 The TenStepSDO service offering is a co-branded service of TenStep Inc. and Pétanque Consultancy. Pétanque, along with the South African Post Office, proudly accepted the Silver Award for Excellence in BPM and Workflow 2009 for the Middle East and Africa region on 24 November. The winners of the 2009 Global Awards for Excellence in Business Process Management (BPM) and Workflow was announced at the Awards Ceremony presented in a special webinar on Tuesday November 24, 2009 chaired by Derek Miers, lead judge. Co-sponsored by WfMC, BPMFocus and BPM.com and now in their 16th year, these prestigious awards recognize user organizations that have demonstrably excelled in implementing innovative business process solutions to meet strategic business objectives. There are five geographical regions. Each region receives Gold and Silver Awards. During the ceremony, Derek Miers acknowledged all the Finalists and then described the major highlights of each case study after announcing the Gold and Silver winners. Commenting on the Pétanque- South African Post Office submission, he stated that the case study was in his opinion to be ranked in the top 5 globally due to the impact of the project, based on people engagement, innovative application of IT and benefits realized. The judges recognized how the project applied process in an innovative way to engage many people in the organization to achieve enterprise strategic goals. The judges were unanimous with some votes, yet at odds on others with surprising results. They all agreed, however, that this year the Finalists were the toughest to date to select just two winners per region - faced as they were with exceptionally high quality submissions. Michélle Booysen, Ph.D, PMP and Managing Director of Cape Town based Pétanque Consultancy (www.petanque-c.com) remarks: "This is a fantastic achievement for Pétanque: the space in which we work locally and internationally is very competitive and we are particularly pleased to be acknowledged for the edge that VizPro®, our in-house developed application of process as a principal business management tool, brings. In proudly partnering with the South African Post Office we have demonstrated the powerful impact of VizPro®." Nominated winners receive a silver bowl on a wooden base and Nominator winners receive a silver tray. The slides from the webinar have been posted to www.bpmf.org for viewing and linking. The Winners and Finalists of this year's awards will be published in the BPM Excellence in Practice 2010. The Excellence in Practice annual book series profiles the winning case studies each year of the new winners of the BPM and Workflow Awards with the emphasis this year on Impact, Innovation and Implementation in BPM Excellence in Practice 2009.The Digital Edition has just been released. The full BPM service offering is available world wide through the TenStepSDO. For a copy of the case study, contact Michélle at drmich@tenstepsdo.com Posted on Thursday, December 10, 2009 Methods, Concepts, Case Studies and Standards in Business Process Management and Workflow  The next BPM & Workflow Handbook will be launched on the 18th of June 2009.The question, "How can governments manage change organizationally and be agile operationally?" is answered in this special spotlight on BPM in Government worldwide with specific emphasis on the USA government where agencies, armed forces, states and cities are facing almost insurmountable challenges. This is a book for business people who just want to understand the how and why of process automation and integration in simple non-jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, how others are managing implementations and more. Included in this book is a chapter by Marietjie Lancaster (GE: Group Strategy, SAPO), Carien Venter (Chief Management Analyst, SAPO) and Dr. Michelle Booysen (MD Petanque Business Specialists). The chapter details how the South African Post Office developed a structure in support of the new business model to achieve strategic goals. A project that was accomplished through comprehensive process facilitation and analysis. Order the book or read more about it here. Labels: bpm, case study, methodology, ProcessStep, strategic goals Posted on Thursday, May 14, 2009 Introducing TenStep Project Management Organizations have 1 thing in common: they all manage projects. That's not an easy task though, if it's not your core business. So why reinvent the wheel, if there's a solution available that has been succesfull for numerous organizations, worldwide? Watch this video to understand how TenStep could benefit your company:  Through the TenStep SDO we offer a holistic service that besides our project management expertise brings you strategy development and roll-out through process development and analysis to achieve your strategic goals. Read more about how we deliver here, or contact us. Labels: methodology, project management, strategic goals Posted on Wednesday, May 13, 2009 Green alternative: long distance workshops I tested Microsoft Live Meeting last week, to be able to run a ProcessStep process mapping workshop in Cape Town with participants in Johannesburg. Live Meeting is collaboration software that is installed on client PCs, and uses a central server for all clients to connect to. Live Meeting enabled me to map the process as the participants gave their input. They were following what I was mapping on their screen. The benefits:
Labels: green, ProcessStep, workshop Posted on Friday, April 17, 2009 ProcessStep Case Study Series #5  Case study: Process Mapping the process of changing from a business division into a company Enterprise: South African State Owned Enterprise Petanque role: Delivered ProcessStep Duration: 3 workshop days of Process Mapping and Action Listing Scope: The processes were needed for a current, operating division to become a corporatized entity. We designed the processes with the client corporatization team on who needs to do what to change the business from a division to a fully fledged company. These are now being used as part of the overall corporatization project which needs to deliver the new company: operational, branded and incorporated in 2010. The work was presented to the SOE's board a week later, and the way forward was signed off. Application: This information is now being used as input into the Program Manager's project plans. Benefit: Actions to be taken agreed on, role clarity obtained, risks and mitigations identified and planned for, scheduling agreed to, process defined and agreed to. Labels: bpm, case study, process optimization, ProcessStep, Risk Management, role clarification, strategic goals Posted on Tuesday, April 7, 2009 Case Studies We recently started publishing short and to the point case studies at this SDO News page; a quick reference of how ProcessStep (the SDO business process documentation & analysis methodology) is applied in projects. Two more elaborate case studies can be found in our Library. Labels: case study Posted on Monday, April 6, 2009 ProcessStep Case Study Series #4 Case study: Processing Mapping the Corporate Communication Function in order to support the Business requirements Enterprise: Large South African parastatal Petanque role: Delivered ProcessStep Duration: 2 workshop days of Process Mapping and Action Listing Scope: This project was an extension of a mega-project to develop an organizational structure in support of the new business model. As part of that project the Corporate Communications process was documented. Further review was required to ensure seamless support of the organization. Corporate Communications needs to contribute to business growth and to develop a positive reputation for the organization. In workshops, with relevant role players, we reviewed and designed the processes to support the enterprise by clearly defining the activities, people, systems and performance indicators to effectively communicate the pillars: Strategic Direction, Organizational Transformation, Brand Repositioning and Policies & Procedures. Application: The processes were redesigned to drive and support a high performance organization, to develop a positive reputation and to enable Corporate Communication to meet the business' strategic objectives. The action lists were used to identify shortfalls within the process and are used continuously by management for process improvements. Benefit: Immediate outcomes of this project were transparency, resource management, obtained role clarity, identified risks and controls, agreement and buy-in of the redefined process. Labels: bpm, case study, process optimization, ProcessStep, role clarification, strategic goals Posted on |
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